Terms & Conditions

TERMS & CONDITIONS

 

By placing an order for a bespoke cake or cupcakes, you are agreeing to the following terms and conditions.

Stand Hire

Acrylic cupcake stands from 2 to 11 tiers are available from £5 to £25.

Wire cupcake stands to hold 15, 23 or 24 cupcakes are available to hire for £5.

A security deposit of £20 to £60 is charged for each stand hired. This is refunded once the stand is returned, undamaged, within 7 days of your event.

Delivery

Delivery of 8 miles and under is free of charge for orders over £50, delivery over 8 miles and/ or under £50 will be chargeable. Please ask for a price when ordering.

Set up of wedding / celebration cakes

I am happy to assemble the cake stand (if hired) and set up your cupcakes or cake on the date of your event to ensure they look as fabulous as intended. I do not charge a set up fee.

Wedding consultations / Event planning / Samples

I welcome the opportunity to meet clients before an order is placed for a wedding or other large scale event to provide samples of cake flavours and discuss designs. There is a £20 charge for this service, which is discounted from an order of £150 or more, please ask for more details.

Payment terms

For orders under £100 a 40% deposit is due at the time of booking with the balance (and security deposit for stand, if applicable) to be paid no later than 2 weeks before delivery if paying by cheque, PayPal or bank transfer, or in cash on delivery.

For orders over £100 a 30% deposit is due at the time of booking with the balance (and security deposit for stand, if applicable) to be paid no later than 3 weeks before delivery.

For orders over £100 placed within 3 weeks of the event, the full amount is due at the time of booking.

Bookings are not confirmed until the deposit has been received. Deposits are non refundable.

Offer of the Month Terms & Conditions

Offer only available when requested at time of ordering.
Payment in full required to place order.
Delivery charges apply as above.